The batch system accepts a routine data feed from any healthcare practice management or patient accounting systems and produce standard reports, including exception reports, which allow staff to quickly identify patients with coverage issues.

The real-time system allows clinic staff to verify coverage during the patient intake process. The system verified coverage of scheduled patients while minimizing the impact on the clinic business office staff; verified insurance of unscheduled patients; and limited interaction with practice management system.

The system was developed using Microsoft.NET technology to automate the ATM processes for branch operations; to consolidate customer account management; and to integrate existing currency and transportation processes and systems. ASP.NET was used for the user interface while Visual Basic.NET was used for the business layer. The purpose of the application include: Streamline ATM reporting; Standardize ATM operations; Improve quality of information for ATM Services; Lower costs for managing national accounts; Improve ability to capture billable transactions; and Reduce costs associated with passing information between lines of business. The application was designed for: ATM Point Personnel that are responsible for all ATM services at a branch; ATM Clerks; Currency Clerks; Account Coordinators; Branch Managers; and Corporate Level Managers.

The websites would allow users to place orders, track customer purchasing behavior, reduce process redundancy, allow customer self-service where applicable, and allow customers to manage account information as well as contact client personnel when necessary. The system implemented web-specific marketing programs, product discounts, and greater ability to segment user base by customer type.